Your use of the Geiger Awards & Apparel (“GAA”) website is governed by the policies, terms, and conditions set forth below. Please read the following information carefully. By using this website or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use this website and please do not submit any orders for products or services.
GAA may change these terms and conditions, without notice, in the future. It is your responsibility as a user to periodically return to this page to review the terms and conditions for amendments. The amended terms shall take effect automatically the day they are posted on the website. Your continued use of the website following any amendments will constitute agreement to such amendments.
Purchase Payment Options:
GAA accepts VISA, MasterCard, Discover Card, personal checks, company checks, money orders, cashier’s checks, wire transfers, and company purchase orders with approved credit. Please contact a Customer Service Representative for credit approval at 262-542-4856 or 800-306-8024. We charge your credit card when the order is first placed. A second charge may appear after your order ships for the shipping charges. Credit card orders shipped to a location other than your billing address may require additional verification.
Pricing & Availability:
Prices and availability are subject to change without notice. If a product is not in stock when you place your order (for example, not yet available or sold out), we will do our best to communicate this and inform you when we anticipate the product will be available. Anticipated delivery dates are dependent upon vendor supplies and other factors and are subject to change.
Products and packaging depicted may differ from stock available at time of shipment. We reserve the right to substitute equivalent items.
Payments and Finance Charge:
Customer shall purchase products in accordance with GAA’s price list in effect at the time of the order (less discounts, if any). Payment must be made in full by due date stated on invoice. Late payment is grounds for GAA to discontinue performance under these terms and conditions.
Returned checks are subject to a US$50.00 per check charge.
A finance charge of 1.5% per month (18% annum) will be assessed on all past due invoices.
User Material Furnished by You:
By furnishing User Material to GAA, (i) you grant to us a non-exclusive license (with the right to sublicense to our suppliers and our fulfillment partners) to use and reproduce such User Material to make custom products in fulfillment of your order(s) with GAA; (ii) you represent and warrant that you own and control all rights in and to such User Material and have the legal right and authority to grant the aforementioned license to us; and (iii) you agree to defend, indemnify and hold GAA and our officers, directors, employees, independent contractors, suppliers, and fulfillment partners harmless, in the event any User Material furnished by you infringes upon, violates or misappropriates any property, personal or proprietary right of any person or entity.
Pre-Production Artwork Approval:
With the placement of each new order GAA provides an email artwork proof to each customer at no charge, prior to production of his or her order. For this free service, it is up to the customer to review the proof carefully for all artwork, spelling, logo and copy positioning, imprint color, etc. errors. Once the customer has approved the email proof, any errors in the printing or embroidery of an order, previously shown on the email proof, and approved by the customer become the sole responsibility and property of the customer.
Defective Merchandise Returns:
GAA stands behind all merchandise it sells. Defective returns will be accepted for exchange or repair, at our discretion, within 30 days from the shipment date. No refunds or credit will be granted after 30 days.
Unauthorized or Refused Returns:
GAA will not accept unauthorized returns or exchanges. Packages without a Return Authorization (RA) number will be refused upon return to our facilities. To request a RA number, please contact a GAA Customer Service Representative toll free at 800-306-8024. Please have the following information ready when calling for an RA number: customer name, order number, item number and the reason for return. RA numbers are valid for 30 days after issue. Your RA number(s) must appear clearly on the shipping label of the return shipment. Additional charges may apply if the merchandise is not returned in 100% complete condition in the original packaging. We reserve the right to refuse a return on any product that does not meet these requirements.
Any claims against GAA relating in any way to your purchases from GAA shall be submitted to confidential arbitration in Waukesha County, Wisconsin. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. In any such arbitration, the parties shall be responsible for their own costs, expenses and attorney’s fees. In the event that this arbitration provision is unenforceable, any litigation regarding this agreement or any transaction between the customer and GAA shall be brought in the state or federal courts located in Wisconsin and the customer hereby agrees and submits to such jurisdiction and venue as exclusive and proper.
Any disputes arising between you and GAA related to your use of the website, the content of the website, or any transactions made through the website shall be governed by and construed in accordance with the laws of the State of Wisconsin without regard to conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Title and Risk of Loss:
Title to items being purchased passes from GAA to purchaser at the time of shipping. Customer takes on full liability for safety and validity of the delivery address given to GAA at the time of purchase. GAA will not incur any forwarding costs on shipments. GAA shall not be responsible for damages or delays resulting from Acts of God, war, riot, seizure, terrorist activities, embargo or other acts or events outside of the reasonable control of GAA.
GAA policies are subject to change without notice. We do our best to ship all orders as rapidly and accurately as possible. However, GAA is not liable for late or delayed shipments or system failures. If you purchase items for export, you must obtain from the Federal government certain export documentation. Terms of GAA agreements with certain vendors in the website catalog may forbid us from exporting some products. All trademarks and registered trademarks are used to benefit of their respective owners.
All rights reserved. All content included on this website, such as text, graphics, logos, button icons, images and the compilation of this content are the property of GAA or its content suppliers and protected by U.S. and international copyright laws. All software used on this website is the property of GAA or its software suppliers and protected by U.S. and international copyright laws. The content and software on this website may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this website is strictly prohibited.
GAA and the GAA logo are service marks of Geiger, Inc. in the United States and other countries. GAA service marks may not be used in connection with any product or service that is not provided by GAA, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits GAA. All other trademarks and registered trademarks displayed on the website are the trademarks of their respective owners. In certain cases they are intended to imply endorsement or affiliation between GAA and these companies. Where there is an affiliation, it will be clearly stated.
Pricing, Typographic, Photographic, and Technical Errors:
Although we do our best to achieve 100% accuracy on the website, occasionally errors and inaccuracies occur beyond our control. Therefore, GAA makes no guarantees whatsoever as to the completeness, correctness, or accuracy of the website. Should you encounter an error or inaccuracy, please inform us so it can be corrected.
In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, GAA shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price.
While we make every attempt to verify prices before charging your credit card, GAA shall have the right to refuse or cancel any orders placed on inaccurately priced product whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, GAA shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Order Acceptance Policy:
The advertisement of any product on this website does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. GAA reserves the right at any time after receipt of your order to accept or decline your order. GAA reserves the right at any time after receipt of your order, without prior notice to you, to ship up to 3% less than the quantity you ordered or 3% more than the quantity you ordered of any item in accordance with our order limitation policy.
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.
Products and Services:
All new products and services available for order through the website are distributed on behalf of third-party suppliers (“Suppliers”), unless otherwise indicated, and are sold with the Supplier’s limited warranty. The warranty periods and service varies by Supplier and product. The full text of any such warranty is available, free of charge, upon written request addressed to Geiger Awards & Apparel, Attn: Manufacturer’s Warranty Request, 660 W Sunset Drive Waukesha, WI 53189. Except for the GAA Return Policy, all of your rights and remedies with respect to your order, purchase, possession, and use of the products and services and all maintenance, update, warranty, liability, and any other obligations related to the products and services, if any, shall be governed by the applicable policies and procedures of the Suppliers.
Disclaimer and Limitation of Liability:
THIS WEBSITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY WEBSITE-RELATED SERVICE, OR ANY PRODUCT OR SERVICE LICENSED OR PURCHASED THROUGH THE WEBSITE, IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR NONINFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
GAA PASSES THROUGH TO ITS CUSTOMERS ALL MANUFACTURER WARRANTIES AND GUARANTEES THAT ARE PROVIDED FOR THE PRODUCTS IT SELLS. YOU ACKNOWLEDGE THAT ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY OF THE PRODUCTS OR SERVICES DESCRIBED HEREIN IS PROVIDED SOLELY BY THE OWNER, ADVERTISER, MANUFACTURER OR SUPPLIER OF THAT PRODUCT AND/OR SERVICE, AND NOT BY GAA. GAA DOES NOT WARRANT THAT YOUR ACCESS TO THE WEBSITE AND/OR RELATED SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS WEBSITE AND WEBSITE-RELATED SERVICES.
YOU AGREE THAT, EXCEPT AS PROVIDED UNDER THE GAA RETURN POLICY, GAA AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SPONSORS, CONSULTANTS OR OTHER REPRESENTATIVES (“SERVICE PROVIDERS”) SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OR CORRUPTION OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR INTERRUPTION OF BUSINESS) UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, WEBSITE-RELATED SERVICES, OR ANY PRODUCTS OR SERVICES OFFERED, SOLD OR DISPLAYED ON THE GAA WEBSITE.
IF THE FOREGOING LIMITATION IS HELD TO BE UNENFORCEABLE, THE MAXIMUM LIABILITY OF GAA AND ITS SERVICE PROVIDERS TO YOU SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCTS OR SERVICES YOU HAVE ORDERED THROUGH THE WEBSITE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO THIS AGREEMENT.
This agreement constitutes the entire agreement between the parties relating to the subject matter herein and cannot be modified except in a written agreement signed by both parties. Any heading, caption, or paragraph title contained in this agreement is inserted only as a matter of convenience and in no way defines or explains any paragraph or provision hereof.
Customer Information We Gather:
The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our website or give us in any other way. GAA is in the practice of collecting the following information: phone, email, company name, quotes, projects, and order information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide exclusively for the purpose of responding to your requests and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies”. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide a shopping experience that is more enjoyable and tailored to you. Additionally, should you create an account on the GAA website, your username and password are also stored for your protection.
Sharing of Customer Information:
We will never sell your email address or any other information to another party. Customer information is shared only in specific instances as described below.
Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, and processing credit card payments. They only have access to personal information needed to perform their functions, and may not use it for other purposes.
Protection of GAA and Others: We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of GAA, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this policy.
Security of Customer Information:
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. This information is transmitted using industry standard encryption techniques.
The information you provide to us is stored in systems that are protected by firewalls. It is important for you to protect against unauthorized access to your computer and account.
Customer Access to Shared Information:
GAA gives you access to all personal and/or company information about your account and your interactions with GAA for the limited purpose of viewing and, in certain cases, updating that information. You can view, review, and/or update/change any personal or company information on your My Account page.
Customization of Privacy Preferences:
The “Help” menu on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Conditions of Use, Notices, and Revisions:
If you choose to visit the GAA website, your visit and any dispute over privacy is subject to this policy. If you have any concern about privacy on our website, please contact us with a thorough description, and we will try to resolve it.
The information and/or content contained in the website is believed to be accurate as of the date the information and content was added to this website.
The information on this website may contain typographical errors, inaccuracies, or omissions. GAA reserves the right to correct any errors, inaccuracies or omissions or update information and content at any time without prior notice.
Product Samples Terms and Conditions
GAA’s sample program is established for the purpose of providing existing and potential customers the opportunity to sample and evaluate our products at no charge, given stated conditions are met. Specifically, the sample must be returned to GAA within fifteen (15) business days of sample(s) shipment, regardless of condition at the sample recipient’s expense . If it is not returned within that time, the cost of the sample and any shipping costs will be charged to the sample recipient. This requirement may be modified or waived on an individual basis at the discretion of GAA. Any modification or waiver of this requirement will be communicated to the recipient of the sample.
Absent any other agreement, samples are sent by courier service chosen by GAA.
By requesting and receiving a sample, you agree to review the sample and determine whether it conforms to your expectations. Unless agreed upon otherwise, this determination must be communicated to GAA within 15 business days. If the sample meets your expectations, GAA will fulfill a larger order of the item, under mutually agreed upon terms, that is consistent with the sample provided.
If you feel that the sample you receive differs in a material way from how it appears on the GAA website, in its showroom, or in another form of advertisement, the sample will take precedence as to how the product is represented for sale. If a sample is provided, GAA only warrants that a full order will be consistent with the sample.
DO YOU HAVE ANY QUESTIONS? CALL US 800-306-8024